Ferryhopper Reviews

Based on 200 customer reviews from our shopper community, Ferryhopper's overall rating is 3.82 out of 5 stars and 87% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

3.8

200 Reviews

Overall Rating

5 Stars

44

4 Stars

115

3 Stars

15

2 Stars

13

1 Star

13

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (200)
user icon
purplekoala400
November 05, 2022
"Indifferent customer service"
My outward trip from Piraeus to Hydra was ok, although I found the service brusque and officious and not very friendly.
Two days before I was booked to return to Piraeus I was sent a text informing me that my ferry was cancelled due to a seaman's strike. I managed - just in time - to find the ticket office in Hydra Port and transfer my ticket to one 24 hours earlier.
Not only was my holiday on the island cut short by a day (admittedly not the fault of the ferry company) but I then had to spend a night in a hotel in Athens, which cost me an additional 69 euros that I could ill afford. I was told by the company that I would receive no compensation, because the terms and conditions stated this to be the case.
I think this is unfair, and it left a sour note on an otherwise lovely holiday.
user icon
EliHughes
November 03, 2022
"Cancelled without notice"
My ferry was cancelled and I received no emails or any other notice. I had to find out directly from the ticket office, and buy new tickets on the spot for 150€ extra. Very disappointing.
user icon
Ervincycle
November 02, 2022
"Great trip!"
Ferry was on time
Communication was great
Ride was comfortable
user icon
ArmandoLopez
November 01, 2022
"Very good !!!"
Very good !!!
We are very enjoyed
Thank you
Very much !!!!!!!
Perfect
user icon
sadcat506
October 25, 2022
"Terrible all around"
Terrible service. Always late. Ferries would go from a 3hr trip to 6hr. No structure. Chaotic getting on and off the boat. But there were 8 people yelling at you to move forward when there is a car in front of you, but no structure before or after that. Nasty bathrooms. Zero services on board. Have to pay for wifi. They changed plans a lot but no notifications.
user icon
smallpeacock424
October 19, 2022
"Islands Hop"
I used the service between 3 Islands, and I was satisfied in general about the services. Some delays occurred, but was acceptable in a way. The only comments I have is when the boarding start, the way it's organized, is not very safe, were cars and passengers all board together, without a specific place for pedestrian, for me this is the only concern I have. Other then that my expectations was met. Another point is we cannot get the electronic Boarding pass on all Ferries, and we had to go to the offices to print with a charge, That is very big inconvenient.
user icon
organicostrich636
October 10, 2022
"Correct & legal invoice"
I asked for an invoice which should have been sent at time of booking and the reply was to use the tickets.
Unprofessional and not correct attitude
user icon
happygoose751
October 06, 2022
"Very kind service"
Very kind service. I booked online the wrong months and discovered this after the month the bookings were valid for. They very kindly managed to transfer the tickets to the month I originally wanted to book for although the tickets were not refundable. Many thanks!
user icon
EmmaWright
October 02, 2022
"delay"
There was a delay from ios to santorini, and we almost late for our flight
user icon
whiteduck589
October 01, 2022
"not possible to change the tickets if…"
not possible to change the tickets if you arrive earlier while if you buy the tickets directly you can
user icon
CelinaWelch
September 30, 2022
"Very pleasant and quick passage from to…"
Very pleasant and quick passage from to Rhodes to Kos.
Nice welcome staff,
user icon
blacklion957
September 25, 2022
"Fabulous service from both staff in…"
Fabulous service from both staff in port and on ship, before, during and after our journeys. Flexibility in changing bookings was much appreciated when flight timings changed. Will not hesitate to use again now we know how easy it is! Thank you for making our holiday travels so enjoyable.
user icon
Tammy.Johnson
September 20, 2022
"Easy and good booking site for ferries"
I have booked 4 different boats on different days and had no problem at all. I did print the booking proofs because the crew there doesn't work digitally yet. I gave my paper booking proofs to the kiosk and got the tickets for the boats. Persons with only the booking proof on there mobile phone had to go to the kiosk.
This site is highly recommended to buy your tickets in advance. Thanks for this Ferriesingreece.
user icon
AntonioBrooks
September 20, 2022
"Good, but capabilities of improvement"
Perhaps my experience was better than just average, but in order to be listened to, one has to raise his voice: the technicalities of booking etc. were just fine; what was not so great was the lack of online information on *actual* arrival and departure times. These days it should not be difficult to communicate real time positions and foreseeable arrival and departure times online instead of having passengers standing in line for hours and being frustrated because of delays. Weather can be unpredictable, but information is man-made and human responsibility.
user icon
BerniceMiller
September 14, 2022
"Easy booking experience!"
Super easy booking experience using FerriesInGreece. We went to Greece for our honeymoon right after our wedding. We booked all transportation ahead of time, and FerriesInGreece made it super easy to search for different times, book, and confirm our ferry needs. Email confirmations were timely and informative. We would definitely book through them again if we're able to get back to Greece some day!

View More Reviews

What do you want to know about this brand?
review icon

Customer Reviews

a icon

Ask a Question

cookies tips
Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.